May 20, 2025 Hyundai Automotive SA, 2025 Best Distributor of the Year, Global Service Seminar, Michael Rohde, Stanley Anderson,
Hyundai Automotive SA awarded 2025 Best Distributor of the Year at Global Service Seminar
Hyundai Automotive South Africa has been recognised and awarded the 2025 Best Distributor of the Year Award, at the Hyundai Motor Company Global Service Seminar held in Delhi, India.
Key factors and criteria of the award included quality improvement processes, warranty, service as well as dealer support. In addition, the company was commended for its Net Promoter Score improvement (NPS): a customer experience metric used to measure customer loyalty by gauging how likely a customer is to recommend a company, product or service. “This accolade is borne out of better co-ordination, functioning like a well-oiled engine, commitment to excellence and exceptional performance all-round. Every gear in our system plays a crucial role in driving our success,” stated Michael Rohde, Hyundai Automotive South Africa After Sales Director.
“This accolade reflects the tireless efforts of our entire After Sales Team and the collaborative relationships we have with our dealer network. Whether it is ensuring quicker turnaround times, enhancing parts availability or strengthening our technical expertise, the focus remains on creating a harmonious synergy that benefits both our team and our customers,” highlighted Rohde.
Commenting on this recognition, Stanley Anderson, Sales and Operations Director at Hyundai Automotive South Africa underscored the importance of continuous customer satisfaction, taking into account the highly-competitive South African automobile market.
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